Pareto Pi: “Get Support When You Need It!”
Resolve a single issue
Get it done now
Up to 1 hour support
Single point of contact
One off 30 day fee
Up to 16 hours support
Minimum 3 months
You define the terms!
Complete Configuration Support
30 days Cancellation Notice
Salesforce and Pardot Support
Pareto Pi Support is our premier Salesforce and Pardot support and administration service. Get exactly the help you need, when you need it from experienced Salesforce, Pardot and Marketing Cloud Certified Consultants and Administrators.
Support from Pareto Pi is a flexible and cost effective service plan configured to match your Salesforce and/or Pardot support and administration needs.
No matter how well planned and executed a Salesforce or Pardot implementation is, the results may never be 100%. Your end-users will identify improvements and additional requirements once they start using the application. They will also need support and on-going advice on how best to use the system.
Our Salesforce and Pardot support service provides the following:
Monthly Salesforce and Pardot health check
Analysis of Salesforce and Pardot system usage
Discussion of problems and identification of Salesforce and Pardot configuration improvements
On-going Salesforce Application Maintenance
Salesforce and Pardot Optimisation (we configure improvements agreed during the monthly reviews)
Post-Deployment Salesforce and Pardot Re-configuration
Advanced Salesforce and Pardot Optimisation
Unlimited telephone and email support to Salesforce and Pardot users
Direct contact with a named Salesforce and Pardot consultants
Salesforce and Pardot are easy to use and customise, but having an expert assist you to manage your solution can ensure your CRM success, realise benefits quicker and increase user adoption and satisfaction.
With our support service, you can focus on driving business growth and delivering excellent customer service and entrust your Salesforce support and administration to our experts.
Pareto Pi Support Benefits
Improves Salesforce and Pardot user adoption
Maximises your return on investment
Ensures you stay ahead of the curve by leveraging new functionality with each new Salesforce and Pardot release
Provide a roadmap for system improvement and Salesforce development
Pareto Pi Support On-Demand
Support On-demand is our pay-as-you-go Salesforce and Pardot support service that you can call on as and when you need:
Want to talk through some configuration challenges with a Salesforce or Pardot expert?
Need a Salesforce or Pardot support resource to make updates to your Salesforce settings?
Experiencing difficulties migrating data to Salesforce or Pardot?
Looking for help to customise Salesforce reports or dashboards?
Looking for an on-demand Salesforce and/or Pardot Administrator to provide temporary support?
Pay per Incident (Break / Fix support)
For short term and ad-hoc engagements our Support On-demand could be just what you need.