Pareto Pi: “Get Support When You Need It!”


Instant Support

HELP NOW!
(£85/hour/case)

  •  Resolve a single issue

  • Get it done now

  • Up to 1 hour support

 

Support Arrangements

Flexible Terms
(£60/hour/case)

  • Multi-issue

  • Configuration assistance

  • Single point of contact

  • One off 30 day fee

  • Auto renewal

  • Up to 16 hours support

  • Minimum 3 months

Solutions Administrator

You define the terms!
(?)

  • Complete Configuration Support

  • Managed Service

  • 30 days Cancellation Notice

  • Auto Renewal


 


 

Salesforce and Pardot Support

Pareto Pi Support is our premier Salesforce and Pardot support and administration service. Get exactly the help you need, when you need it from experienced Salesforce, Pardot and Marketing Cloud Certified Consultants and Administrators.

Support from Pareto Pi is a flexible and cost effective service plan configured to match your Salesforce and/or Pardot support and administration needs.

No matter how well planned and executed a Salesforce or Pardot implementation is, the results may never be 100%. Your end-users will identify improvements and additional requirements once they start using the application. They will also need support and on-going advice on how best to use the system.

Our Salesforce and Pardot support service provides the following:

  • Monthly Salesforce and Pardot health check

  • Analysis of Salesforce and Pardot system usage

  • Discussion of problems and identification of Salesforce and Pardot configuration improvements

  • On-going Salesforce Application Maintenance

  • Salesforce and Pardot Optimisation (we configure improvements agreed during the monthly reviews)

  • Post-Deployment Salesforce and Pardot Re-configuration

  • Advanced Salesforce and Pardot Optimisation      

  • Unlimited telephone and email support to Salesforce and Pardot users

  • Direct contact with a named Salesforce and Pardot consultants

Salesforce and Pardot are easy to use and customise, but having an expert assist you to manage your solution can ensure your CRM success, realise benefits quicker and increase user adoption and satisfaction.

With our support service, you can focus on driving business growth and delivering excellent customer service and entrust your Salesforce support and administration to our experts.

Pareto Pi Support Benefits

  • Improves Salesforce and Pardot user adoption

  • Maximises your return on investment

  • Ensures you stay ahead of the curve by leveraging new functionality with each new Salesforce and Pardot release

  • Provide a roadmap for system improvement and Salesforce development

Pareto Pi Support On-Demand

Support On-demand is our pay-as-you-go Salesforce and Pardot support service that you can call on as and when you need:

  • Want to talk through some configuration challenges with a Salesforce or Pardot expert?

  • Need a Salesforce or Pardot support resource to make updates to your Salesforce settings?

  • Experiencing difficulties migrating data to Salesforce or Pardot?

  • Looking for help to customise Salesforce reports or dashboards?

  • Looking for an on-demand Salesforce and/or Pardot Administrator to provide temporary support?

  • Pay per Incident (Break / Fix support)

For short term and ad-hoc engagements our Support On-demand could be just what you need.

 

If you have any questions, please get in touch!
We will do our best to help you ASAP!


 
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